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Company Info:

Snaphunt Pte. Ltd
1 Raffles Place
Singapore, Singapore, OVERSEAS

Phone: 69398916
Web Site: www.snaphunt.com

Company Profile





Call Centre Representative

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Location:

Houston, United States

Category:

Customer Service
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Employment Type:

Full time

Posted:

04.08.2021

Job Views:

113
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Job Description:

(TEMPORARY JOB)
 
  • Excellent learning opportunities within a non-profit organisation
  • Strong career progression prospects
  • Work with a dynamic & tight-knit team
 
Our client is a non-profit organisation that focuses on research & evaluation, community outreach and legal advocacy to ensure a fair justice system for marginalised communities.
 
The Job

You will be responsible for :
  • Handling the inbound customer service hotline & assisting with call-in customer’s enquiries
  • Ensuring a high level of data integrity by logging in customer queries, complaints and suggested solution.
  • Ensuring close follow-up till case closure
  • Assisting with other administrative duties when required

Job Requirements:

The Profile
  • You have at least 1 year of experience in a similar role.
  • You possess excellent communication and interpersonal skills with the ability to provide exceptional customer service.
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong mentor and coach who can build high performing teams
  • You are a strong team player who can manage multiple stakeholders

Ref: 39307183