JobFinder Philippines: Customer Support/Sucess

Query INSERT INTO `statistics` (`user_sid`, `ip`, `event`, `object_sid`, `type`, `date`, `featured`, `priority`, `price`, `plugin`) VALUES (0, '3.237.205.144', 'viewListing', 221982, '6', NOW(), 0, 0, 0, '') : 
Duplicate entry '15411443' for key 'PRIMARY'

Company Info:

CGBiz Corporation DBA Scribie

, Philippines

Phone:
Web Site:

Company Profile

Customer Support/Sucess

col-narrow-left

Location:

Category:

Customer Service

Salary:

per month

col-narrow-right

Employment Type:

Part time

Posted:

01.14.2021

Job Views:

col-wide

Job Description:

We are hiring experienced Customer Success / Customer Support Representatives/Officers to help us keep growing. If you're dedicated and want to work remotely from home, our company is an excellent place to grow your career. Don't hesitate to apply.

Job Requirements:

Skills/Requirements:

Candidate must possess at least a Bachelor's Degree in any field
Fresh graduates are welcome to apply however those with prior experience are preferred
Excellent communication skills
Proficient in spoken/written English
Experienced in chat, phone and email support

Responsibilities:

On-board new customers
Approach customers for feedback
Conduct customer satisfaction surveys
Gather and analyze requirement feasibility
Handle special requirements from customers
Interact with customers on chat/phone/email
Answer customer questions and resolve issues
Work with the QA team to ensure timely delivery
Build and send quotes as per customer requirements
We are looking for remote candidates who can work in the North American time zone.