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Company Info:
My Offshore Team
14th floor Sycip Law Center, 105 Paseo de Roxas, Legazpi Village, Makati
Makati City, NCR, Philippines

Phone:
Web Site: http://www.myoffshoreteam.com

Company Profile





Call Center Manager

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Location:

Makati City, NCR

Category:

Consultant
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Employment Type:

Full time

Posted:

11.04.2020

Job Views:

192
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Job Description:

This is an exciting opportunity to show your extraordinary skills as a Manager. The role will take an important part in directing the company’s growth trajectory.

 

We are giving you a chance to build your own dream team. You'll get to collaborate. You'll be working together with amazing Australian leaders. You'll get a chance to shine and even better, you'll get to learn new things and develop your skills! 

 

Here are the skill sets we are looking for - keep in mind we want a stellar Call Center Manager Rockstar so you MUST have this skill to be considered.

  • Proven experience in handling a team of leaders in a BPO set-up

  • Expert in dealing with C-Level Executives

  • Comfortable in communicating with Aussie client

  • Ensure delivery of the process as per the agreed SLAs

  • Excellent communication and presentation skills

  • Building and retaining a strong team

  • Establish and implement innovative process and systems 

  • Formulation of short and long term plans to ensure achievement of targeted goals

 

Job Requirements:

 

  • College Graduate preferably related to Business Administration or similar course

  • At least 3 years of related leadership experience for an Outbound Call Centre

  • Proven experience in business development, sales and strategy planning

  • Good understanding of financial principles

  • Proven negotiation & persuasion skills

  • Aptitude for fostering positive relationships

  • Teamwork and leadership skills

  • Customer-oriented mindset

  • Willing to work in Makati

  • Can start ASAP

 

For faster processing, e-mail your resume to 

hireme@offshoreintelligence.com.au

If you have questions please call/text 09150751692 or 09396586008