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Company Info:

ALORICA Philippines

Makati, NCR, Philippines

Phone: 09328485490
Web Site: https://www.alorica.com

Company Profile




Join ALORICA CEBU and enjoy being a Call Center Agent in a topnotch BPO company

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Location:

Cebu City, CEB

Category:

Customer Service
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Employment Type:

Full time

Posted:

09.13.2017

Job Views:

17
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Job Description:

At ALORICA we care about our employees, and we strive to create great workplace environments in which they feel valued and appreciated. You can build your career with us and discover an extended multinational family of awesome co-workers. Our teams work in the latest state-of-the-art facilities housed on secure campuses and feature lounges, fitness centers, sleeping quarters and 24-hour medical clinics. In the Philippines, we operate 17 sites in 12 cities—and we’re continuing to expand, and we like you to succeed and grow with us!

JOB RESPONSIBILITIES
  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

Job Requirements:

QUALIFICATIONS
The best fit for this job is someone who:
  • is 18 years old or above
  • is fluent in ENGLISH
  • has excellent verbal/written communication skills
  • can do problem-solving tasks
  • is computer literate
  • is skilled in using Microsoft Office software
  • has typing and data entry skills
  • at least graduated HIGH SCHOOL but reaching college level or finishing a degree is a plus
  • is not tied up with his academics; not currently studying nor enrolling next term
  • can commit to full time employment
  • is flexible in adapting to rotational work shifts and days off

BENEFITS
  • very competitive salary
  • life and medical insurance
  • state of the art facilities
  • salary payout every two weeks
  • rice allowance*
  • recreation areas*
  • access to computers for web browsing*
  • sleeping lounges*
  • gym*
       [ * - depending on the site and/or account ]

For inquiries/submission of your application, please SEND them DIRECTLY to us by clicking the "Apply" button.
Or to fast track your application, IMMEDIATELY TEXT the word "ALORICA" with your
  • full name
  • mobile numbers
  • e-mail address
  • educational attainment
  • preferred Alorica branch
to  0932 848 5490
or  0917 517 6954
and we will contact and assist you without delay.
Thank you.